Caroline M. is an experienced Software Support Specialist currently working at Fabric since September 2024, following a similar role at Xytech Systems. Caroline's expertise includes assisting clients with support-related issues, managing problem resolution, and collaborating with internal teams to ensure customer satisfaction. Previously, Caroline served in several roles ranging from IT Support and Customer Service to Project Management, notably with the Brazilian Ministry of Foreign Affairs and Broadvoice. Caroline holds a Bachelor's degree in Computer Systems Analysis from Universidade Ibirapuera and completed a Graphic Design extension program at ArtCenter College of Design.
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