The Facelift brand building technologies GmbH was founded on 8th February 2011 by Benjamin Schroeter and Teja Topfer in Hamburg. With the Facelift Cloud, the Hamburg based technology company quickly grew and is continuing to grow. As of today, Facelift employs a global team of more than 200 and supports over 1.200 renowned brands, companies, andagencies as clients. Since its founding, Facelift’s annual turnover grew by more than 100 per cent. In February 2014, Facelift received the largest Series A financing in the industry of Social Marketing technologies in Europe, worth 15 million USD. Both founders are still the main stakeholders and continue to manage Facelift operatively.Facelift Cloud is the leading all-in-one solution for professional social media management. It covers all relevant networks (Facebook, Instagram, Twitter etc.) and provides all components for social media marketing at an enterprise level. Facelift Cloud is ISO 27001 certified and provides a maximum of data security as it is fully hosted in Europe/Germany.

Advertising

Marketing

Social Media

Software

facelift

facelift's headquarters in Hamburg, Germany

This department focuses on generating leads and nurturing potential customers to support the sales process.

Sales Development

The Product Development Team at Facelift is responsible for designing, building, and enhancing the Facelift Cloud platform, ensuring it meets the evolving needs of clients in the social media management space. This diverse team of developers, product managers, and quality assurance experts collaborates to deliver robust features, seamless user experiences, and top-notch data security, driving innovation and maintaining the platform's competitive edge in the market.

Product Development Team

The Sales Operations Team at Facelift plays a critical role in driving revenue growth by optimizing sales processes and supporting the sales force. This team is responsible for analyzing sales data, managing customer relationships, coordinating sales strategies, and ensuring that the sales team has the necessary tools and resources to effectively engage with clients. By streamlining operations and fostering collaboration, they enhance the overall efficiency and performance of the sales organization.

Sales Operations Team

The Customer Success Team at Facelift is dedicated to ensuring that clients effectively utilize the Facelift Cloud platform to maximize their social media marketing efforts. They provide personalized support, onboarding, and training, while proactively addressing client needs and feedback to drive satisfaction and engagement. By fostering strong relationships with clients, the team helps brands achieve their marketing goals and enhances overall product adoption.

Customer Success Team

The Marketing Team at Facelift is responsible for driving brand awareness and demand generation through comprehensive marketing strategies tailored for the social media management industry. They collaborate on product marketing, oversee performance analysis, and execute targeted campaigns across various channels to engage and retain clients. By leveraging data-driven insights and innovative advertising technologies, the team ensures that Facelift remains a leader in social marketing solutions.

Marketing Team

This department designs, builds, and maintains software applications and systems.

Software Development

The Technical Engineering Team at Facelift is responsible for the design, development, and continuous improvement of the Facelift Cloud platform, ensuring it meets the evolving needs of clients in social media management. This team leverages cutting-edge technologies to create scalable and secure solutions, oversees quality assurance processes, and implements big data strategies to enhance platform performance and user experience. Their collaborative efforts are crucial in maintaining the company's competitive edge in the social marketing technology industry.

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Other teams

Product Development Team

Sales Operations Team

Customer Success Team

Marketing Team

Software Development

Technical Engineering Team