Hannah Wilkinson is the Director of CRM & Retention at FaceTheory, where they focus on sustainable skincare initiatives. Previously, they served as the Head of CRM & Retention at Hårklinikken and held several key roles in CRM and marketing at renowned companies such as Charlotte Tilbury Beauty and Jo Malone London. Hannah began their career as a Marketing Assistant at Cravenhill Publishing and has amassed extensive experience in customer retention and loyalty strategies across the beauty and fashion sectors. They hold a BA Hons in Fashion Communication and Promotion from The Nottingham Trent University.
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