Jade Gutierrez

Jade Gutierrez has extensive experience in customer service and support, beginning as a Quick Service Restaurant Trainer at Disneyland Resort and progressing through various roles, including Customer Service Representative at Bank of America. Notably, Jade served as a Customer Care Supervisor, Team Lead, and Strategic Accounts Supervisor at BigRentz, managing teams and handling enterprise customers. At Bite, Jade contributed as a Customer Support Manager and Wholesale Operations Associate, improving KPIs significantly and fostering customer retention. Additional roles include Customer Support Specialist at Kinfield and Corso, and Marketing Consultant at Moon & Stars Co., where social media strategies led to substantial follower growth. Currently, Jade works as a Customer Experience Specialist at FaceTory, focusing on enhancing customer response efficiency and satisfaction. Educational qualifications include attendance at Mt. San Antonio College.