Rebecca Ray

Account Manager at Facil

Rebecca Ray has a diverse work experience spanning different industries. Their most recent position is as an Account Manager at Facil, which they started in 2020. Prior to that, they worked as an Account Manager at Bosch North America from 2015 to 2020. In this role, Rebecca exceeded sales targets, developed new business opportunities, and managed a large product portfolio. Rebecca also served as a Project Manager for Sales Operations, where they focused on product lifecycle and profitability management, data analysis, and continuous improvement using Six Sigma strategies.

Before joining Bosch North America, Rebecca worked as a Warranty Administrator at Napleton Automotive Group from 2014 to 2015. Their responsibilities included submitting warranty claims and providing assistance to customers with extended vehicle downtime. Rebecca also trained service advisers and managers.

Rebecca's early work experience includes a role as an Apprentice Technician at JOE'S EXPERT AUTO SERVICE INC from 2013 to 2014. In this position, they performed various technician tasks and also acted as a substitute service writer, managing appointments and providing estimates to customers.

Overall, Rebecca has demonstrated their expertise in account management, sales operations, and customer service throughout their work experience.

Rebecca Ray obtained a Bachelor's degree in Automobile/Automotive Mechanics Technology/Technician from Southern Illinois University, Carbondale between the years 2014 and 2016. Prior to their bachelor's degree, they obtained ASE Master Technician certification (A1-A8) from the National Institute for Automotive Service Excellence (ASE) in January 2013.

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