Factor is a Seattle-based information architecture consulting firm. We help enterprise-level companies untangle complex information and user experience challenges—bringing people, platforms, and processes into alignment. 

We help our clients align business and user goals by providing evidence-driven solutions grounded in rigorous user research. Our clients range from mid-sized e-commerce businesses to Fortune 500 companies, with a particular focus on enterprise-scale content management and information architecture challenges.

We focus on how people interact with your organization. With solutions designed to reflect human goals and behaviors, our work helps improve outcomes for your customers, your employees, and your business.

Consulting

Enterprise Software

Information Technology

Internet

Factor

Factor's headquarters in Seattle, WA, United States

Gwen Hall

Bram Wessel

This department focuses on the design and organization of information systems to enhance usability and accessibility.

Information Architecture

This department focuses on creating and managing online marketing strategies to enhance brand visibility and engagement.

Digital Marketing

This department focuses on strategic direction and overall management of the organization.

Factor

Org chart

Teams

Information Architecture

Digital Marketing

Leadership

Offices

Factor

Org chart

Teams

Information Architecture

Digital Marketing

Leadership

Offices

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