Iris M.

Iris M. is an experienced Account Manager for the SMB sector in the UK&I market at Factorial, an all-in-one HR software startup, since January 2023. Prior to this, Iris served as a Customer Care Representative at The Cookware Company, enhancing customer experiences and managing inquiries from September 2021 to January 2023. Earlier roles include a Customer Care Specialist at Vakantiepark Witterzomer, where responsibilities included improving customer experiences and conducting sustainability research, and a trainee in the Marketing & Event team at TEFL in Spain, focusing on event promotion and social media management. Iris holds a Bachelor's degree in Facility Management from Hanze and a minor in Organization of Events and Corporate Communication from Universidad Rey Juan Carlos.