Mindy Chang currently serves in a Customer Success role at Factory since October 2025. Prior to this position, Mindy was involved in account management at Scale AI, focusing on engagement management and technical account management in enterprise and generative AI from October 2023 to October 2025. Mindy held the title of Chief of Staff at Mutiny from 2022 to 2023 and worked as a Consultant at Boston Consulting Group (BCG) from September 2020 to August 2022, where Mindy was sponsored for business school. Experience also includes an MBA internship at Brex in 2019, prior consulting roles at BCG from July 2016 to July 2018, and general management at Underground Elephant, focusing on the lead generation business in the auto insurance sector from March 2015 to June 2016. Educational credentials include an MBA and an MEd from Stanford University, a Bachelor of Commerce and Bachelor of Arts from UNSW, and participation in an exchange program at The University of North Carolina at Chapel Hill.
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