Shiva Prasad is a Senior Technical Specialist at FactSet since May 2022, bringing a wealth of experience in technical support roles. Previously, Shiva served as a Technical Support Analyst at ValueLabs from December 2019 to May 2022 and as a Technical Support Engineer at GENPACT from September 2017 to December 2019. Shiva holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from JNTUH College of Engineering Hyderabad, completed in 2017.
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