FAIRTIQ is an innovative mobile ticketing system that makes travelling on public transport easier than ever before. The app allows users to easily check-in and check-out rather than buying a ticket from the driver, at a TVM or a booking office, with all the hassle that that involves.​

At the end of their journey, users are charged the lowest possible price for the actual journey undertaken - whether it is single or multi-leg, or involving more than one operator. Because of low upfront costs, and high customer satisfaction, FAIRTIQ's app offers the perfect solution for all transport companies regardless of size or type.​

The app uses artificial intelligence based bespoke algorithms drawing on many years of experience in public transport and ticketing to build a highly accurate picture of a user’s journey, making the app very accurate and reliable. Available on Apple iOS and all Android versions, FAIRTIQ’s app can be brought into operation quickly and with minimal disruption, as no on-vehicle or on-station equipment is required.

Mobile

Ticketing

Transportation

FAIRTIQ

FAIRTIQ's headquarters in Bern, Switzerland

This department is responsible for designing, building, and maintaining software applications and platforms.

Software Development

The Software Development Team at FAIRTIQ is responsible for designing, developing, and maintaining the company's innovative mobile ticketing app. This includes building and optimizing backend systems, enhancing app functionality, ensuring robust security, and integrating machine learning algorithms to improve the accuracy of journey tracking. The team works collaboratively to ensure the app remains reliable, user-friendly, and compatible across different mobile platforms, ultimately enabling seamless and cost-effective travel for users.

Software Development Team

The Product Management team at FAIRTIQ is responsible for overseeing the lifecycle of the FAIRTIQ mobile ticketing app. This includes defining product strategy, ensuring a seamless user experience, collaborating with development and design teams, gathering and prioritizing customer feedback, and launching new features. The team works closely with marketing and sales to drive user acquisition and ensure high customer satisfaction, ultimately delivering an efficient and hassle-free public transport solution.

Product Management

The Marketing team at FAIRTIQ is responsible for promoting the company’s innovative mobile ticketing system to both consumers and transport companies. This includes developing and executing marketing strategies, creating engaging content, managing partnerships, and utilizing digital platforms to increase brand awareness. The team works collaboratively to ensure that the app’s benefits are effectively communicated, driving user acquisition and enhancing customer satisfaction.

Marketing

The Business Development team at FAIRTIQ identifies and nurtures strategic partnerships and growth opportunities to expand the company's market presence. They work closely with transport companies of all sizes to implement and optimize FAIRTIQ's mobile ticketing solutions, drive user adoption, and ensure high customer satisfaction. This team plays a crucial role in scaling FAIRTIQ's innovative platform by developing new business channels and fostering relationships with key stakeholders in the public transport sector.

Business Development

The Customer Support team at FAIRTIQ is dedicated to ensuring a seamless user experience by addressing and resolving customer inquiries and issues promptly. They provide assistance through various channels, offer technical support, and work closely with other departments to improve service quality. Through proactive communication and personalized care, the team aims to maintain high customer satisfaction and enhance the overall user journey with FAIRTIQ.

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Other teams

Software Development Team

Product Management

Marketing

Business Development

Customer Support