Lorena Ochoa

Lorena Ochoa is a seasoned professional in human resources and organizational development, currently serving as the Coordinador de formación y desarrollo and Coordinador de Selección at Falabella Retail S.A. since November 2021. With extensive experience in leading selection processes across diverse sectors, including ecommerce and retail operations, Lorena has also held roles as a docente at Fundación Universitaria Compensar and as a Consultor Selección BPO at The Adecco Group, where expertise in soft skills training and personnel selection for multinational clients was demonstrated. Previous roles include significant contributions in personnel selection and development at Dunkin Donuts & Baskin Robbins Colombia and the Country Club de Bogotá, where Lorena was instrumental in process standardization and organizational culture initiatives. An alumnus of Universidad El Bosque, with additional specialization in occupational health and a master's degree in sustainable talent management in progress, Lorena also possesses advanced skills in data visualization and e-learning methodologies.