Cattien L.

Cattien L. is an experienced account manager currently employed at FalconX since October 2024, previously serving as a Customer Success Manager at OSTTRA from March 2022 to October 2024. At OSTTRA, Cattien L. managed 40 financial institution accounts, generated over $10M in retention value, and achieved a 100% new client onboarding rate. Earlier roles include Software Quality Operations Associate at Waymo, where over 100 hardware and software cases were debugged daily, and various positions including Outreach Coordinator at Alpha Phi Omega and Venture Management Associate at Santen. Cattien L. holds a Bachelor's degree in Business/Managerial Economics from the University of California, Davis, an Associate's degree in Mathematics and Computer Science from the College of San Mateo, and is pursuing an AI Engineering Certificate at Columbia Engineering.