In a world where access to financial services is often hindered by bureaucracy and predatory lending practices, Fanaka emerges as a beacon of hope for Zambia's micro and small enterprises (MSMEs). Fanaka is a partner to these SMEs providing them with what they need to succeed, with a financial literacy component that also works as an initial credit assessment tool, combined with a paperless application process through the loan officer’s mobile app, a fast credit processing period, use of mobile money for payments and a flexible repayment plan that understands the needs of SMEs. Additionally, we build SMEs resilience by linking them to insurance products they need such as business interruption cover, life cover, etc. Fanaka is not just a financial platform; it's a catalyst for change, poised to redefine the landscape of financial inclusion in Zambia and Africa.

Fanaka

This department focuses on designing, coding, and testing software applications to meet organizational needs.

Software Development

This department is responsible for overseeing and managing risks associated with credit activities and processes.

Credit Risk Management

This department focuses on optimizing customer success processes and managing credit operations to enhance client satisfaction and retention.

Customer Success Operations

This department focuses on advancing technological solutions and innovation through engineering and strategic leadership.

People (3)

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Other teams

Credit Risk Management

Customer Success Operations

Technology Development