Jonathan Tan is a skilled Service Desk Analyst II at Fanatics, Inc. since November 2022, and previously held roles as Junior System Administrator and Technical Operations Support II at DREAM (formerly Harlem RBI) from September 2017 to November 2022. Responsibilities have included providing technical assistance to staff, students, and families, overseeing deployment of Windows and Mac laptops, mobile devices, and Chromebooks, as well as guiding support team members. Jonathan holds a degree in Computer Science and Information Security from John Jay College (CUNY), completed in 2016, and an Advanced Regents Diploma from James Madison, earned in 2012.
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