Mason Guy

Service Desk Analyst II

Mason Guy is an experienced IT professional currently serving as a Service Desk Analyst I at Fanatics, Inc. since September 2023, where responsibilities include providing first-line technical support, troubleshooting hardware and software issues, and diagnosing network connectivity problems. Prior experience includes a Help Desk Technician role at Fortegra and an IT Analyst position at Fanatics, Inc. from September 2022 to January 2023, along with a sales consultant role at Best Buy and a bagger position at the Defense Commissary Agency. Mason Guy holds a Bachelor's degree in Information Technology Management and an Associate of Arts degree from Florida State College at Jacksonville.

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