James (Jake) Middleton is an accomplished professional with extensive experience in customer service and account management within the gaming and leasing industries. Currently serving as a VIP Key Account Manager and VIP Host at FanDuel, James utilizes advanced analytical tools such as Excel and Tableau to manage a portfolio of high-value players and support onboarding processes. Previous roles include a Customer Operations Specialist at FanDuel, where exceptional service was provided to resolve customer inquiries, a Leasing Assistant at TF Cornerstone, and a Marketing Assistant at Marcella Cars focused on auto auctions. James also contributed as a writer for FanSided covering the Toronto Maple Leafs, and interned at Van Wagner Sports & Entertainment. A graduate of Quinnipiac University with a Bachelor's Degree in Finance, James has also gained valuable experience in sales and mortgage servicing through positions at Aflac and Hudson City Savings Bank.
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