Steve Smith

Steve Smith has extensive experience in the mortgage and collections industries, holding various leadership positions at notable companies such as Fannie Mae and CitiMortgage. During tenure at Fannie Mae, Steve served as Southeast Regional Manager, overseeing operations of Mortgage Help Centers and managing a significant team across multiple functions including billing, staffing, and contract negotiations. Prior roles included Operations Manager, Site Operations Manager, and Loss Mitigation Manager, focusing on improving operational efficiency and achieving high production rates. At CitiMortgage, Steve advanced to Recovery Unit Sr. Supervisor, where responsibilities encompassed managing a team focused on loss mitigation strategies that achieved significant financial savings. Steve's early career featured various roles in collections and management across different organizations, demonstrating a consistent track record of high performance and leadership in driving results within the financial sector.