Clare Ridd is a Senior User Researcher at Monzo Bank since March 2022 and has been the Lead User Researcher at Farewill since October 2019, where Clare focuses on making death easier through innovative product development. Previously, Clare served as the Lead User Researcher for the Police Digital Service at the UK Home Office from September 2013 to October 2019, leading a team of 13 researchers on various ethnographic studies and the Assisted Digital Programme to enhance government service accessibility. Clare's career began as a Teacher at Teach First from September 2010 to July 2013, where an interest in technology and user experience emerged. Clare holds a Master's degree in Human Computer Interaction from UCL and a Bachelor of Arts degree in Human Sciences from the University of Oxford.
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