James H.

James H. is an experienced leader in customer experience and economic analysis, currently serving as the Head of Customer Experience at Farewill since January 2024. Prior to this role, James H. was the Head of Collections at Octopus Energy and held multiple positions at Bulb, including Head of Revenue Assurance and Head of Field Collections. James H.'s career in economics began at the Government Economic Service, where service commenced as an Economist, following a role as a Research Officer at NERA Economic Consulting. James H. holds a Master of Science degree in Economics from The London School of Economics and Political Science (LSE), obtained in 2010.