Carolina Lemos currently serves as a Partner Support Specialist at FARFETCH since August 2021, where responsibilities include managing daily operational and technical inquiries from partner stores and brands, analyzing data for operational KPIs, and fostering strong relationships for enhanced collaboration. Prior to this role, Carolina worked as a Premium Service Specialist in E-Commerce Operations at FARFETCH, focusing on improving customer journeys for high-value clients and coordinating complex payment processes. Previous experience includes serving as Premium Cabin Crew at Etihad Airways and working as a Salesperson at Torres Joalheiros. Carolina holds a degree in Global Business Leadership and Management from Thunderbird School of Global Management and a Bachelor's degree in International Relations from Universidade do Porto.
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