Claudia Castro is an experienced professional in customer service and fashion product development, currently serving as a Customer Service Supervisor at FARFETCH since October 2018, where responsibilities include ensuring high levels of service delivery and overseeing the customer service team. Prior roles at FARFETCH include Senior Customer Service Advisor and Customer Service Advisor, addressing customer inquiries across various channels. Claudia's background also includes significant experience at FLM TEXTIL, working as an Account Manager/Design Assistant and Men's Accessories Designer, focusing on design management and customer engagement. Educational qualifications include a Licentiate degree in Fashion Design and Marketing from Universidade do Minho, along with workshops in coding and UX foundations from Claudia Codes and EDIT. - Disruptive Digital Education.
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