Hugo Mendes

Hugo Mendes is an experienced professional in customer service and hospitality management, currently serving as Customer Service Lead at FARFETCH since March 2017, after progressing through various roles including Customer Support Supervisor and Senior Customer Service Advisor. Prior experience includes working as Técnico de Tráfego e Assistência em Escala at GroundLink Holding and Assistente de Informações at ANA - Aeroportos de Portugal, SA. Hugo began a career in hospitality at As Cascatas Golf Resort & Spa as a front desk agent and held a position as F&B Assistant at Pestana Group. Hugo holds a Licentiate degree in Gestão Hoteleira from Escola Superior de Turismo e Hotelaria - IPG, earned between 2010 and 2013, and completed secondary education at Escola Secundária de Oliveira do Douro - ESOD from 2004 to 2010.