Mafalda Gomes is an experienced Applications Specialist currently working at FARFETCH since November 2020, with a focus on Workday as a Security Admin and expertise in integration processes involving SAP and Lever. Previously, Mafalda held roles supporting end users in software applications and contributed to quality assurance in team processes. Prior experience includes a Tier 2 Agent position at Sitel, resolving technical issues for FinTech software, and freelance massage therapy practices. Mafalda's earlier roles span customer service and support, with a solid foundation in public interaction and operational management at DIA PORTUGAL Supermercados. Educational qualifications include various certifications related to technology, gender equality, and integrated reflexology, alongside a high school diploma in Humanities and Theatre.
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