Marisa Melo is an experienced professional in partner support and service management, currently serving as the Head of Partner Support at FARFETCH since September 2017, where responsibilities include overseeing multiple Partner Service clusters, implementing service improvement strategies, and collaborating across departments to enhance performance. Previously, Marisa spent over a decade at Lufthansa in various roles, including Service Center Coordinator, where strategic process development and team management were key focuses. Marisa's educational background features numerous qualifications in performance assessment, design thinking, and team leadership from reputable institutions, alongside extensive teaching experience in Portuguese and German.
This person is not in the org chart
This person is not in any teams
This person is not in any offices