Mingxin Li

Mingxin Li is an experienced customer service professional with a background in management and operations. Currently serving as the Assistant Customer Service Manager at FARFETCH since July 2018, Mingxin has previously held roles including Customer Service Supervisor at the same company, and Customer Service Manager for Hilton Reservation & Customer Care at VXI全球解决方案. Prior to that, Mingxin was a Customer Service Team Lead at Booking.com, specializing in people management and call center operations. At Microsoft, Mingxin worked as a Content Team Lead for the Asia Pacific and Greater China regions, focusing on knowledge management and project operations, and as a Customer Support Engineer providing Office 365 billing support. Mingxin holds a Bachelor's degree in English Language and Literature from Hunan City University, obtained between 2007 and 2011.