Simony Lee is a Senior Service Manager at Farfetch, where they apply their extensive experience from the computer software industry. Previously, Simony held several roles at IBM, including Service Availability Manager and Application Hosting Service Compliance Focal, focusing on service delivery and compliance. They possess a Bachelor's Degree in Public Relations/Image Management from DeVry Educacional do Brasil. Simony is skilled in ITIL, IT Service Management, and Quality Assurance, demonstrating a strong commitment to service excellence throughout their career.
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