Chesley Smith

Chesley Smith currently serves as the Managing Director and Head of Consulting Services at Farlinium, where responsibilities include providing strategic guidance and executing Customer Experience Management programs for Fortune 500 clients. Previously, as Chief Revenue Officer at NGDATA, Chesley developed business plans and client delivery models focused on profitability. A long tenure at BryterCX included roles as Vice President & Managing Director, overseeing global professional services, and establishing the European practice while leading professional services teams. Additional experience includes managing operations at Synigent Technologies and various roles in the IT training and consulting industry. Chesley holds a Bachelor of Science degree in Industrial Distribution from Western Carolina University.