Farlinium
Richard Janeway is an experienced business consultant currently at Farlinium, where responsibilities include managing end-to-end projects and fostering client relationships while implementing Customer Experience Best Practices. Previously, Richard served as Quality Assurance Manager at Paulo Heat Treating, Brazing and Metal Finishing, overseeing plant KPIs, managing quality systems, and leading a quality team. Richard's career also includes roles as a Process Administrator, Assembler, Teaching Assistant, Substitute Teacher, and Assistant Language Teacher, complemented by an early experience in an accounting department. Richard holds a Bachelor of Arts in Global Studies from Appalachian State University, with an additional educational experience at Kansai Gaidai University.
Farlinium
Farlinium is a business-first consultancy that provides strategy, training, tools, and platforms to enterprises. We work closely with our Fortune 500 customers to stand up and execute Customer Experience Management programs that uncover actionable qualitative and quantitative data driven insights using best in class BI/visualization, Text Analytics, and Big Data technologies. We are here to serve you as your trusted advisors! Please feel free to reach us at info@farlinium.com to learn more about our service offerings.