Nampetch P.

Nampetch P. currently serves as Head of Customer Service and Asia and Africa Customer Support Manager at Farmforce, where responsibilities include overseeing customer service teams, developing service standards, interacting with customers on various issues, and managing bug reports for developers. Prior to this, Nampetch held multiple roles at KASIKORNBANK from December 2014 to April 2022, including Scrum Master and Senior Product Manager, leading a campaign to provide low-interest loans during the Covid-19 pandemic. Additional experience includes roles as Segment Specialist and Portfolio Analyst, focusing on customer behavior analysis and strategy design for profitability, as well as HR Specialist with cross-functional experience in recruitment and change management.