Jonaliane Flores

Jonaliane Flores is a proficient Help Desk Analyst at Fasken since February 2022, responsible for maintaining, troubleshooting, installing, and repairing various computer systems and devices. Prior experience includes serving as an IT Support Specialist at the Southern Alberta Institute of Technology, where technical assistance was provided to a large user base. Previous roles also encompass mentoring clients in digital literacy at the Calgary Public Library and working as a Freelance Graphic Designer. Jonaliane's career began at Walmart as a Dairy/Meat/Freezer Associate, where customer interaction and product knowledge development were key. Jonaliane holds a Bachelor's degree in Information Technology from the Southern Alberta Institute of Technology.