Rafael Rivera is an accomplished professional with extensive experience in customer service and sales, currently serving as a Bilingual Customer Service Representative at NCCER since August 2022. In addition to this role, Rafael has been a Sales Specialist at Fastcomcorp since October 2020, where responsibilities include identifying client needs and connecting them with solutions. As a Payment Processor for TruBridge since August 2019, Rafael specializes in medical billing within the accounts receivable department. Rafael is also the Founder of Tempus Lex Inc., a startup focused on technologies and financial services, which seeks partners and investors. Previous experience includes a successful tenure at ResultsCX as a Customer Service Representative for health insurance and over eight years as a bilingual customer service representative at GTL, recognized for strong communication skills and conflict resolution. Rafael holds a degree from the University of South Alabama, completed in 2010.
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