Alexander Preciado, MBA, is a customer success expert currently serving as the Customer Support Engineering Manager for Fastly in North America. Previously, Alexander held various roles at LeanData, including Director of Technical Support and Senior Technical Support Representative, where they focused on optimizing operations and enhancing customer satisfaction. Alexander founded and grew multiple teams, established key performance indicators, and maintained a high customer satisfaction score. They hold a Bachelor of Science in Political Science and Government from Santa Clara University and are pursuing a Master of Business Administration in International Business Practice from St. Mary’s University, Twickenham.
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