Lisa Crenshaw is a seasoned technical documentation architect with extensive experience in various roles at Fastly from February 2016 to the present, including senior solutions architect, solutions architect, team lead for sales engineering, and sales engineer. In these positions, Lisa focuses on explaining technical products to diverse audiences, emphasizing business benefits while also delving into code to resolve complex issues for customers. Prior to Fastly, Lisa worked at HERE, a Nokia company, from March 2009 to February 2016 as a senior web developer, where responsibilities included developing B2C and B2B ecommerce applications for map data products and ensuring system accuracy and availability. Lisa began a career as a systems developer at SAS from September 1998 to March 2008, specializing in web application development using Perl, Java, and PHP. Academically, Lisa holds a Master's degree in Information Science from the University of North Carolina at Chapel Hill and a Bachelor's degree in History and German from Guilford College.
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