Luis Gonzalez

Luis Gonzalez has a diverse work experience spanning various industries. Luis started their career as a Parts Sales Representative at NAPA AUTO PARTS, where they excelled in providing exceptional customer service and building strong relationships with clients. Luis then moved on to Mercedes-Benz of Eugene as a Master Certified Parts Advisor, where they demonstrated expertise in parts and exceptional customer service.

In 2021, Luis joined TeamLogicIT as an IT Support Specialist, providing top-notch IT support to 1,600 end users. Luis successfully resolved hardware, software, and network connectivity issues and deployed and maintained Windows operating systems and Microsoft 365 applications.

Later in 2021, Luis joined Roseburg Forest Products as a Technical Support Analyst. In this role, they provided technical assistance and support for hardware and software issues. Luis also managed and maintained the company's computer systems and networks.

Currently, Luis works as a Customer Support Engineer at Fastly. Luis supports Fastly's customers by troubleshooting and resolving complex issues related to the edge cloud platform. Luis also collaborates with engineering and product teams to provide feedback and improve products and services.

Luis Gonzalez has a diverse education history spanning from high school to college and beyond. Luis attended Lemoore High School from 2004 to 2008, where they obtained their High School Diploma. After completing high school, Luis pursued further education in the field of cybersecurity. Luis earned a Certificate in Cybersecurity from the University of Oregon from 2020 to 2021. Following that, they enrolled in Western Governors University from 2021 to 2023 to pursue a B.S. degree in Cloud Computing with a specialization in Cybersecurity.

In addition to their formal education, Luis has obtained several certifications to enhance their knowledge and skills in the cybersecurity field. Luis obtained the ITIL Foundation Level certification from AXELOS Global Best Practice in July 2021. In March 2021, they achieved the CompTIA Security+ certification from CompTIA. Prior to that, in January 2021, they earned the Certificate in Cybersecurity from Trilogy Education and completed the Cloud Computing Basics (Cloud 101) course from Coursera. Luis obtained the Introduction to Cybersecurity certification from Cisco in December 2020, along with various other certifications such as Splunk 7.x Fundamentals Part 1, AWS Fundamentals: Going Cloud-Native, Google Technical Support Fundamentals, IBM Introduction to Cybersecurity Tools and Cyber Attacks, and Fortinet Network Security Expert Level 2: Certified Associate.

Overall, Luis Gonzalez has a strong educational background and a wide range of certifications that showcase their dedication to the cybersecurity field.