Paweł D.

Tier 3 Customer Support Engineer at Fastly

Paweł D. has a diverse range of work experience that includes roles in customer support, language teaching, translation, and cultural instruction. Paweł worked at Fastly as a Tier 3 Customer Support Engineer and later became a Senior Customer Support Engineer. Prior to that, they were a Customer Support Engineer at the same company. Paweł also worked as a Guest Service Representative at a Japanese company called "株式会社ファミリーアライアンス" from 2016 to 2019. Paweł was a Japanese teacher at the Center of Oriental Languages "Gakkō" from 2013 to 2016. Paweł has also worked as a freelance translator/interpreter and provided services such as interview translation for the International Fryderyk Chopin Piano Competition and Kyoto Sanga F.C.'s talent spotter. Additionally, they gained experience as a foreign culture instructor in Yaguchi Kindergarten and as a counselor/instructor in Japanese language and culture at Biuro Turystyki Aktywnej Kompas sp. z o.o. Paweł also worked as a tourism translator and guide at the Tourism Office – PSTRYK and a Japanese teacher at Pi School and Info English - School of Foreign Languages.

Paweł D. completed their Master of Arts degree in Oriental Studies with a specialty in Japanese Studies (language and culture) at the University of Warsaw from 2007 to 2014. In addition to their degree, they also obtained several certifications. Paweł achieved a TOIEC score of 930 in January 2016 and obtained the New Japanese Language Proficiency Test (JLPT) N2 certification in December 2014. Furthermore, they completed a Bootcamp Frond-end Developer certification in February 2018, and in February 2020, they obtained the HTTP Essential Training certification from LinkedIn. However, the institution for the Bootcamp Frond-end Developer certification is not specified.

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Timeline

  • Tier 3 Customer Support Engineer

    April, 2023 - present

  • Senior Customer Support Engineer

    April, 2021

  • Customer Support Engineer

    March, 2019