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Reza S.

Senior Customer Support Engineer at Fastly

Reza S. has a diverse work experience across multiple companies. They started their most recent role as a Customer Support Engineer at Fastly in 2022. Prior to that, Reza worked at MicroStrategy from 2021 to 2022 as a Product Marketing Manager, and from 2018 to 2020 as a Consultant and Technical Support Engineer. In these roles, Reza gained expertise in troubleshooting web server issues, providing support for web and mobile deployments, and assisting customers with server issues in various platforms. Reza also collaborated with different teams to provide tailored solutions to customer issues. Before joining MicroStrategy, Reza was a Senior Account Executive at Verizon from 2014 to 2018. In this role, they achieved high quota attainment and focused on enhancing client relations and delivering excellent customer experiences.

Reza S. obtained a Bachelor of Science (BS) degree in Information Technology from George Mason University, which spanned from 2013 to 2018. Prior to that, Reza pursued an Associate of Science (AS) degree in Information Technology at Northern Virginia Community College from 2011 to 2013. In addition to formal education, Reza has also obtained several certifications. These include the AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in November 2021, Microsoft Azure: Networking Concepts from Lynda.com in September 2019, Windows Server 2016: DNS from Lynda.com in September 2019, ARCHITECT certification from MicroStrategy in February 2019, and Analyst certification from MicroStrategy in February 2019.

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