Shane Burgess

Shane Burgess has a diverse work experience spanning various roles and companies. Shane'smost recent position was as a Senior Product Manager at Fastly, starting in 2022. Prior to that, they worked at Oracle for 8 years, where they held the role of Principal Product Manager from 2016 to 2022. Shane also worked as a Product Manager at Dyn from 2014 to 2016, where they implemented improvements to the e-commerce platform and tracked user onboarding to enhance customer retention.

Before Oracle, Shane worked at Choicelinx as a Software Engineer from 2011 to 2014. Shane'sresponsibilities included designing and maintaining the C# MVC code for the online benefit enrollment application. Shane also proactively resolved support issues and prioritized customer escalations.

During their tenure at Openwave from 2005 to 2009, Shane served as a Principal Software Engineer. Shane developed and maintained the Mobile Messaging Gateway, a carrier-scale text message router, using C/C++ on various platforms.

Prior to that, Shane worked at LogicaCMG from 2003 to 2005, with roles such as Interoperability Test Lab Manager and Technical Team Leader. Shane built a solutions lab to test the company's products and managed a team of engineers for customer support and installations.

In 2000, Shane was the US Development Manager at CMG, responsible for managing a team of engineers for the development and customization of a Short Message Service Center.

Earlier in their career, Shane worked as a Software Engineer at New Vision Systems, Radionics, and Radionics Software Application (RSA). These roles provided him with a solid foundation in software engineering.

Overall, Shane Burgess has a comprehensive background in product management, software engineering, and team leadership, contributing significant expertise to the organizations they have worked with.

Shane Burgess began their education in 1986 at Universidade La Salle, where they obtained their High School Diploma. Shane continued their studies from 1986 to 1989 at the same institution, but there is no specific information regarding the degree or field of study. Afterwards, from 1991 to 1993, Burgess attended the University of New Hampshire, earning an Associate's degree in General Studies. Finally, from 1993 to 1995, they pursued a Bachelor's degree in Computer Science at the Wentworth Institute of Technology.