Steve Mann

Steve Mann has extensive work experience in various managerial roles. In their most recent role at Fastly, they led multiple SRE teams and focused on providing Trust and PKI solutions. Steve modernized the design of Hashicorp Vault and migrated it to Kubernetes. Prior to that, at FireEye, Inc., Steve led an SRE team in transitioning from a traditional appliance/SaaS product model to a cloud-native approach. Steve ensured compliance with audit requirements and maintained a secure environment. Before that, as the Director of Operations at IP Services, they managed all aspects of operations for a managed services and datacenter provider. Steve implemented ITSM and ITIL best practices and served as a technical escalation point for systems and network issues. Steve also had a successful tenure at Symantec, where they held various leadership roles, including Director of Customer Success, Senior Manager of Business Critical Services, Manager of Business Critical Services, and Senior Supervisor of Technical Support. At Symantec, they led global teams, managed a partner program team, and implemented process improvements using Six Sigma methodology. Steve began their career at Accutel Inc. as a Customer Support Supervisor, where they supervised a team of customer service representatives.

Steve Mann attended the University of Puget Sound from 1994 to 1995, where they studied Computer Programming. Steve then went on to attend Bushnell University from 1996 to 1999, earning a Bachelor of Arts (BA) degree in Multi-/Interdisciplinary Studies, General.