Vanessa Smith

Vanessa Smith is a digital technology leader with more than 20 years of experience. She joined ServiceNow in 2020 as Senior Vice President of Global Go-to-Market to oversee the company’s strategic customer engagement functions after 16 years at SAP. Vanessa serves on the Board of Teach for America, Greater Philadelphia region, and is a member of Jack and Jill of America. She previously held senior customer engagement roles at SAP and GE Global Exchange Services (GXS, now OpenText).