JP

Jacob Pittman

Support Team Lead at Fastmail

Jacob Pittman has a diverse work experience spanning various roles and companies. Jacob'smost recent position is as a Support Team Lead at Fastmail, a role that they have held since 2022. Prior to that, they worked at Apple from 2013 to 2022, where they held the positions of Site Support Engineer and Technical Support Advisor. During their time at Apple, they demonstrated expertise in assessing and prioritizing content development, analyzed and remediated software and hardware issues, and achieved high customer satisfaction ratings. Before Apple, Jacob worked as a Sales Representative at HP Contractors, where they formed lasting relationships with retail employees and delivered comprehensive presentations. Jacob also had a brief role as a Repair Technician at Dell Technologies in 2012.

Jacob Pittman attended Louisiana State University from 2012 to 2013, where they obtained a Bachelor's degree in Biology, General.

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Timeline

  • Support Team Lead

    July, 2022 - present

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