Dan Potts is a seasoned technical professional with extensive experience in customer success and implementation roles within the technology sector. Currently serving as the Manager of Technical Success at UserVoice since February 2017, Dan focuses on enhancing product feedback solutions. Prior roles include Lead Technical Success Engineer and Implementation Engineer at Fathom, where Dan also contributes as an advisor, and Senior Technical Solutions Engineer at Yieldify, following a promotion due to demonstrated success in customer-focused initiatives. Dan's earlier career includes positions at Cisco Systems as an IT Engineer and as a Sales Assistant at GAME, complemented by a consultancy role at Kent IT Clinic during university studies. Dan holds a Bachelor of Science in Information Technology from the University of Kent.
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