Agathe Pennec

Head Of Customer Success at FAUME

Agathe Pennec has a diverse work experience spanning various industries and roles. Agathe started their career as an intern at Young & Rubicam, where they conducted market analysis and created presentations for clients. Agathe then worked as an intern at different companies such as IMS Health, IBM Deutschland GmbH, Courrèges Design, and Godiva Chocolatier, gaining exposure to marketing, web marketing, and brand management. Agathe then interned at Hermès, where they worked in operational marketing and communication, and also served as a sales assistant in one of their boutiques.

After their internships, Agathe joined UNIQLO as a Flagship Store Manager, responsible for shop floor management, sales management, staff development, and product management. Agathe also participated in a one-year training program called UMC (Graduate Program) to become a store manager.

Agathe later joined ACTITO as a Customer Success Manager, where they focused on managing customer relationships and ensuring their success and satisfaction with the company's products and services.

Most recently, Agathe joined FAUME as a Senior Account Manager, where they are involved in developing and structuring customer relationships. Their responsibilities include conducting follow-up meetings, designing project monitoring tools, defining customer success indicators, and creating a toolkit to enhance the skills of customer teams.

Agathe Pennec's education history begins in 2008 when they enrolled at NEOMA Business School and pursued a Bachelor of Science in International Business. Agathe completed their degree in 2012. During the academic year 2009-2010, they participated in the ERASMUS program at Glasgow Caledonian University, studying in the field of Ecosse.

In 2012, Agathe Pennec joined emlyon business school, where they pursued a Master of Science in Management - Grande École diploma. Agathe completed this degree in 2015. Additionally, in 2013-2014, they specialized in Organisation, Strategy, and Change at Ludwig-Maximilians-Universität München.

This summary provides a chronological overview of Agathe Pennec's education, highlighting their academic journey from 2008 to 2015.

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Timeline

  • Head Of Customer Success

    October 1, 2023 - present

  • Senior Account Manager

    July, 2021