Ross Peetoom has a strong background in technical support and project management, with experience in leading support teams, ensuring successful onboarding of customers, and managing customer and internal support requests. With a Bachelor of Science in Business Information Systems, Ross has held various roles such as Director of Customer Success, Director of Operations, and Vice President of Professional Services in companies like Gravity4, Intelestream, Inc., and Faye. Additionally, Ross has experience in managing support workload, task allocation, and support infrastructure.
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