Mark Karikari

Mark Karikari has a diverse work experience spanning various organizations and roles. Mark currently serves as the Cyber Security Resilience Lead at FCDO Services since September 2022. Prior to this role, they held positions as the IT Event Monitoring & Innovation Lead and Senior Analyst / CSI coordinator at the same company. Mark also worked as a Technical Support Analyst at FCDO Services from February to August 2017.

Before joining FCDO Services, Mark worked at the London Borough of Redbridge as an Advanced YOS Officer for resettlement and DYO lead from August 2008 to February 2017. Mark also gained experience as an Information Technology Support Analyst at Walsh Ltd from March to November 2013.

Additionally, Mark Karikari worked at Morningside Community Hall (Sanctuary Housing) as a Youth Worker from September 2008 to December 2011. Mark also had roles as a Supported Housing Officer and IT Project Officer at Christian Action Housing (Enfield) Association from May 2005 to August 2008 and from March 2004 to April 2005, respectively.

Mark Karikari has a diverse education history. Mark holds a Bachelor of Science (BSc) degree in Computer Science from City University London, which they obtained in 2003. In 2008, they completed a course in Youth Justice at the College of North East London (CONEL). Prior to that, Mark studied Effective Practice in Youth Justice at The Open University in 2010. In terms of IT certifications, Mark has completed various courses from QA International House, including ITIL Intermediate certificates in Service Design, Service Strategy, Continual Service Improvement (CSI), Service Transition, and Service Operations. Additionally, they have obtained the Microsoft Certified Technology Specialist (MCTS) certification in Windows 7 from CBT Nuggets in 2015. Mark also has multiple additional certifications, such as ISO 27001 Certified Practitioner, IT Security Fundamentals, Foundation Certificate in Cyber Security, Fundamentals of Commercial & Contract Management, ITIL Managing Professional, ITIL 4 Foundation Level, Cyber Security Fundamentals Certificate Pathway, PRINCE2® Foundation Certificate in Project Management, ITIL Expert Certificate in IT Service Management, ITIL Expert Managing Across the Lifecycle (ITIL-MALC), Certified ScrumMaster® (CSM®), Foundation Certificate in Agile, ITIL Certificate in Service Operations, ITIL Foundation, Managing Windows 7, Windows 7 Enterprise Deployment, and PRINCE2® 2017 Practitioner Certificate in Project Management. It's worth noting that the specific dates of completion for some of these certifications are not provided.