Matthew Morris

Matthew Morris is an experienced IT leader and Service Management professional with a diverse background in technical support and service transition roles. They worked as a Surveillance and Fault Repair Analyst at T-Mobile from 1999 to 2004, where they were instrumental in managing faults and developing training resources. Following this, they progressed through leadership positions at Yelofin Networks, Easynet Global Services, and Easynet Group, notably serving as Service Transition Manager and later as Head of Service Transition at FCO Services.gov.uk from 2015 to 2017. Throughout their career, Matthew has focused on service improvement and operational productivity, demonstrating strong capabilities in team management and ITIL frameworks.