Magali Nedelec

Magali Nedelec has extensive experience in customer service and management, currently serving as the Référent Métier et Applications - Support administratif et financier réseau de vente at FDJ - Française des jeux since August 2017. Prior to this role, Magali worked at Futur from September 2010, progressing from Chargée de clientèle to Chef de projet Service déploiement and eventually to Superviseur Service Partenaires, where responsibilities included managing a portfolio of 500 brokers, leading a team of eight, and driving improvements in service quality. Earlier experience includes a role as Chargée de Clientèle at Com6, where Magali was responsible for order management and client relations.