Jo M.

Jo M. is an Agile IT Project Manager at HSBC since March 2023, overseeing projects related to Basel 3.1 regulatory compliance and stress testing. Jo M. has also been a Consultant at FDM Group since October 2022, receiving training in project management methodologies. Previous roles include Complaints Handler and Claims Handler at Home Repair Network Limited, where Jo M. managed stakeholder relationships and complaint processes, as well as handling insurance claims. Experience as a Temporary Sergeant with Nottinghamshire Police spans 16 years, emphasizing communication and dynamic risk assessment in high-pressure situations. Jo M.'s career began at Warner Leisure Hotels as a Spa and Leisure Assistant, and education includes a Level 2 certificate in Lean Organisational Management Techniques from Vision West Nottinghamshire College.