Cassandra D. Garris has a diverse work experience spanning various roles and industries. Cassandra D. is currently working at Collibra as a Premium Support | Data Quality representative since May 2022. Prior to that, they served as a Customer Support Manager at Molecula, an Operational AI company that specializes in real-time analytics and AI deployment.
Before Molecula, Cassandra worked at Lucidworks as both a Support Manager and Support Engineer. Lucidworks is an enterprise company focused on data, search, and machine learning. As a Support Manager, they managed and developed the Technical Support team, creating implementation rollout plans for new projects. As a Support Engineer, they provided technical assistance to customers.
Cassandra also gained experience in the technology field at Hortonworks, where they worked as a Platform Support Engineer. In this role, they supported and maintained the platform for enterprise customers.
Prior to that, they worked as an Applications Engineer at Fujitsu Technology Solutions, where they were involved in software development and support. Cassandra D. also had roles at IBM Global Services as a PE and at HCL Technologies as an Associate Consultant.
In the early stages of their career, Cassandra worked at Kelly Services as an Apple Tier 1 Advisor and at Agilent Technologies, Inc as a Systems Engineer. At Agilent Technologies, they were responsible for managing emergency 911 location servers and handling network/server outage calls.
Cassandra's work experience also includes an internship at the United States Department of Energy national laboratory as a GEM Fellow and SIST Intern at Fermilab.
Overall, Cassandra D. Garris has developed versatile skills and expertise in technical support, customer service, and project management throughout their career in the technology industry.
Cassandra D. Garris holds a Bachelor's degree in Mathematics and Computer Science from Wingate University. Cassandra D. also has a Master's degree in Computer Networking from North Carolina State University.
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