Charlotte Charles

Charlotte Charles is an accomplished Customer Success Manager at Featurespace since June 2023, specializing in Adaptive Behavioural Analytics for fraud detection and risk management across various sectors. Prior experience includes leading Customer Success and Growth for EQS Group in the UK, Ireland, and the Netherlands, as well as roles in customer support and quality assurance at EDIT-PLACE and Percepta. Charlotte has a background in translation, having worked as a freelancer and intern, and has experience in customer service from positions held in hospitality and pharmaceuticals. Educational credentials include a Master of Arts in Translation and Professional Language Skills and a Bachelor of Arts in Modern Languages and European Studies, both obtained from the University of Bath.