Lynn Black

Lynn Black is an experienced professional in customer success and consulting, currently serving as a Senior Customer Success Manager at Federato since November 2022, having progressed through roles including Customer Success Manager and GTM Manager. Prior experience includes a tenure at SMA Strategy Meets Action from February 2013 to November 2022, where Lynn held positions such as Lead Consultant and Client Executive, focusing on client relationship management, marketing, and event planning. Lynn also worked as an Independent Consultant from January 2011 to January 2013, supporting insurance industry research and social media initiatives. Academically, Lynn holds an MBA in Executive Management from Ohio University and a B.A. in International/Global Studies from The Ohio State University.